Need a quick place to view Support Requests? Look no further. With this modification, you'll get a drop down menu, just like the PM and Notifications drop downs, that loads your open support requests.
Are you an admin and want to quickly see if there have been any replies to tickets? No problem! This modification also pulls pending staff tickets! You will only see tickets in departments that you have access to see. So if you have a junior admin that doesn't have access to all departments, no worries. They will only see the tickets in departments they have access to.