Mar 18 2014 11:43 PM
18Posted By: Aiwa
The Support System is now Online and available to anyone that has downloaded / purchased any of my resources.
For those that have downloaded free resources from the IPS Marketplace, you'll need to check-out with the same resource here in order to use the Support System for that file.
For those that have purchased paid resources from the IPS Marketplace, your purchase data is either automatically synchronized with your existing account, or added to your account automatically upon account validation.
Should anyone need assistance, please submit a support ticket.
I've made a slight domain change to the site. To stay true to my online alias, aiwa.me is now my web development home!
Mar 03 2014 09:45 AM
3Posted By: Aiwa
As noted in my previous announcement, I'm transitioning support to IP.Nexus' support ticket system here.
I've completed the first step in that process. All free files that I offer for download are available here and linked to the IP.Nexus support ticket system.
Should anyone need assistance with any of these free files, please submit a support request with your Customer account and I'll be happy to help.
Over the next few weeks I will be synchronizing this community with all paid purchases from the IPS Marketplace. If you've purchased a file from me on the IPS Marketplace, that purchase will soon be applied to your account automatically when you register with your IPS Client e-mail address here.
Once this transition is complete, I will be no longer supporting files on the IPS community. All support will be done via the ticket system here. The reason for this change is to streamline support. I will be able to receive proper notifications of support requests and also have detailed tracking of each request.
Thank you for your patience during this transition.
Jul 13 2013 11:34 PM
13Posted By: Aiwa
Welcome to my development / demo board...I've been using IPB for a number of years now. Both in the member aspect as well as administrating, converting and rebuilding a community from the ground up.
In the near future, I'll be using this site to sell / distribute my custom modifications for the IPS products. Anything that is currently listed in the IPS Marketplace will migrate here. During the transition, I'll be doubling support between support tickets here and IPS Marketplace topics, but eventually I'll be moving support to the Support ticket system here as my development portfolio increases.